Datenschutzrichtlinie
This privacy policy outlines how information is collected, used, and protected when you visit or use our online platform providing guidance on the Austrian motorway vignette system. This service is committed to protecting your privacy and handling your information with transparency, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
When you interact with our site, certain types of information may be collected. This includes:
Information you provide: This primarily occurs when you use features such as a contact form. The information collected might include your name, email address, and the content of your message. We collect this information solely to respond to your inquiries or provide the service you requested through the form.
Usage Data: We may automatically collect information about how you access and use the service. This can include details such as your device's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This data helps us understand how the site is used and improve its functionality and user experience.
Tracking Technologies & Cookies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
The collected information is used for various purposes related to providing and improving the service:
To provide and maintain our service.
To respond to your specific inquiries and requests submitted via contact forms.
To notify you about changes to our service.
To allow you to participate in interactive features of our service when you choose to do so.
To provide customer support.
To gather analysis or valuable information so that we can improve our service.
To monitor the usage of our service.
To detect, prevent and address technical issues.
Legal Basis for Processing (GDPR)
Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the information we collect and the specific context in which we collect it:
Consent: We may process your information if you have given us specific consent to do so for a particular purpose, such as submitting a contact form.
Legitimate Interests: We may process your information when the processing is necessary for our legitimate interests and does not override your data protection interests or fundamental rights and freedoms. This includes improving our service and understanding user behaviour.
Compliance with Legal Obligations: We may process your information where we have a legal obligation to do so.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Data Sharing
We may share your information with third-party service providers to monitor and analyze the use of our service, such as web analytics services. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We do not sell or rent your personal information to third parties.
We may disclose your personal information in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of this service
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of users of the service or the public
- Protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have specific data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
Under GDPR, you have the right to:
- The right to access: Request access to your personal data.
- The right to rectification: Request correction of your personal data if it is inaccurate or incomplete.
- The right to erasure: Request deletion or removal of your personal data, under certain conditions.
- The right to restrict processing: Request the restriction of processing of your personal data, under certain conditions.
- The right to object to processing: Object to our processing of your personal data, under certain conditions.
- The right to data portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
- The right to complain to a supervisory authority: You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the EEA.
To exercise any of these rights, please contact us using the details provided. We may ask you to verify your identity before responding to such requests.
Cookies
As mentioned, we use cookies. Our Cookie Policy provides more detailed information on the types of cookies we use, their purpose, and how you can manage your cookie preferences.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy (Note: Date placeholder removed per instructions).
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you can contact us regarding this service. Contact should be made via postal mail.